Proper Alignment of Resources and Assets
Undertook a comprehensive reorganization plan which resulted in the successful consolidation of several city departments and the creation of a collaborative Management Team.
Led a performance audit of the Police Department, which resulted in the development and implementation of a Police Enhancement Program (PEP).
Oversaw the creation of two 10 year Strategic Plans (1990 and 2000), with follow-up Annual Work Programs, each containing specific performance metrics.
Developed a comprehensive program of 98 specific action items to streamline and enhance performance , with a ‘bottoms-up’ approach of using input from employees as a well as a ‘tops-down’ method of obtaining suggestions and criticisms from customers.
Implemented the very successful ‘privatization’ of the Los Angeles Convention Center, by converting it from a facility run by City employees to a Public Private Partnership (P3) with AEG contracting for all daily operations.
After discovering incidents of outright corruption, undertook systematic investigations which resulted in the termination or resignation of 12 employees and, working with the FBI, 3 employees being sentenced to Federal Prison. A comprehensive prevention program was implemented which included a GPS Tracking System for all field employees, mandatory rotation and the creation of an Internal Investigation Unit.
Implemented a sweeping reorganization of the largest redevelopment agency in the nation into 7 more manageable regions, each with greater local control and stronger leadership.